Terms and Conditions

Last Updated: 4th November, 2025

Welcome to PolarboxStyle.com.
These Terms & Conditions outline the rules, rights, and responsibilities that apply when you access or use our website and purchase our products. By using our website and placing an order, you agree to these Terms. If you do not agree, please refrain from using our services.

1. About Us

We are an independent authorized retailer of authentic Polarbox products sourced directly from Polisur S.L. (Spain) — the original makers of Polarbox. We are not a subsidiary, distributor, or official business partner of Polisur S.L.

All Polarbox trademarks are the property of Polisur S.L. and are used strictly for product identification.

2. Use of Website

You may use our website for lawful purposes only.
You agree not to:

• Copy or reproduce website content without permission
• Attempt to hack or disrupt our services
• Misuse the website for fraudulent or illegal activity

We reserve the right to refuse service to anyone violating these terms.

3. Product Authenticity

We guarantee that all products sold on this website are:

• 100% authentic Polarbox coolers
• Sourced directly from Polisur S.L. (Spain)
• Delivered in original manufacturer packaging

We do not sell counterfeit or imitation products.

4. Orders & Payment

Order Acceptance

Your order is confirmed once payment is successfully processed and you receive an order confirmation email.

We may cancel an order if:

• The product is out of stock
• Payment is incomplete or flagged as suspicious
• Incorrect information is provided

Payment

We accept secure online payments, bank transfer, and other authorized payment methods.
Payment must be completed before order dispatch.

We do not store your card or financial information.

5. Pricing & Availability

Prices displayed on our website are accurate at the time of listing but may change without notice.

Product availability is subject to stock and logistics conditions.

6. Shipping & Delivery

We deliver across Nigeria and selected African countries.

Estimated delivery time:

• Local deliveries: 2–7 business days
• Regional deliveries: Varies by location

Shipping timelines are estimates and may vary due to logistics, customs, or unexpected delays.

Customers are responsible for providing accurate delivery information.

7. Returns & Refunds

We accept returns only in the case of:

• Wrong item delivered
• Damaged or faulty item received

To be eligible:

• Report the issue within 48 hours of delivery
• Provide photo or video proof at unboxing

Products must be unused and in original packaging.
Refunds or replacements will be arranged after verification.

We do not accept returns for change-of-mind or used items.

For full details, please see our Refund Policy.

8. Warranty

All products come with manufacturer-backed quality warranty.
Warranty does not cover:

• Damage from improper handling or misuse
• Normal wear and tear
• Unauthorized modifications

9. Intellectual Property

All content on PolarboxStyle.africa — text, images, design, and branding — belongs to She’a Royalé or is licensed for use.

You may not copy, distribute, or modify content without written permission.

10. Limitation of Liability

We are not responsible for:

• Losses caused by delays beyond our control
• Misuse of products after delivery
• Technical issues affecting website access

Our total liability shall not exceed the value of the purchase made.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using this site, you consent to data collection and processing as described there.

12. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria and applicable international commercial standards.

Any disputes shall be resolved under Nigerian jurisdiction unless mutually agreed otherwise.

13. Changes to Terms

We may update these terms at any time.
Changes take effect upon posting.

Continued use of the website indicates acceptance of the revised terms.

14. Contact Us

For questions or assistance:

PolarboxStyle.com Customer Support
Email: infor@polarboxstyle.africa
📱 Instagram: @PolarboxStyle_Africa

We’re here to help.