Privacy Policy
Your privacy is important to us.
Last Updated: 4th November, 2025
Welcome to PolarboxStyle.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website, products, and services. By using PolarboxStyle.com, you agree to the practices described below.
1. Information We Collect
We collect information to provide and improve your shopping experience. This includes:
Information You Provide Directly
- Name
- Email address
- Phone number
- Delivery address
- Payment information (processed securely by trusted gateways — we do not store card details)
- Order details (items purchased, preferences, notes)
Information Collected Automatically
- IP address
- Device information (browser, OS, device type)
- Website usage data (pages visited, time spent, clicks)
- Cookies and tracking technologies
Optional Information
- Feedback and reviews
- Social media interaction (when you engage with our channels or ads)
2. How We Use Your Information
We use your personal data to:
Process and deliver orders
- Verify identity and prevent fraud
- Provide customer support
- Improve website performance and services
- Send order updates and confirmations
- Inform you about new products, restocks, promotions, or events (opt-in communication only)
- Improve our marketing and customer experience
We never sell your personal data.
3. Cookies & Tracking
We use cookies to:
- Personalize your shopping experience
- Remember your preferences
- Analyze website traffic and performance
- Support secure login and checkout functions
You may manage cookies through your browser settings.
4. Sharing Your Information
We may share your data only with trusted service providers — and only for fulfilling your order or improving experience:
- Payment processors
- Delivery & logistics partners
- Website hosting & analytics providers
- Customer support tools
We do not sell or rent personal information to third parties.
5. Data Protection & Security
We implement industry-standard security measures to protect your data.
- SSL encryption
- Secure payment gateways
- Restricted data access
- Regular system monitoring
However, no online platform is 100% hack-proof. If a breach occurs, we will notify affected users promptly.
6. Your Rights
You have the right to:
- Access your personal data
- Update or correct information
- Request deletion of your data
- Withdraw marketing consent at any time
- Request clarification on how your data is used
Contact us anytime to manage your data:
info@polarboxstyle.africa
7. Children’s Privacy
PolarboxStyle.com is not intended for children under 13. We do not knowingly collect information from minors.
8. External Links
Our website may contain links to third-party platforms (e.g., Instagram, logistics partners).
We are not responsible for their privacy practices.
9. Policy Updates
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.
10. Contact Information
Have questions, requests, or concerns?
We are here to help:
PolarboxStyle.africa — Customer Support
Email: info@polarboxstyle.africa
📱 Instagram: @PolarboxStyle_Africa